Incidents reported on status page for Euclid AI https://status.regulis.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/cd77f4690b4fb628b2649879c2fb1047.png https://status.regulis.ai/ en https://status.regulis.ai/incident/1006748 Mon, 10 Aug 2026 03:57:00 -0000 https://status.regulis.ai/incident/1006748#ca8ec4f7e2c7a57028af5c569edd375650db16a060be8972ca7f25b60a803b1c We are encountering a network issue affecting our production systems due to a fault at an upstream provider. We are actively investigating and will update here shortly. https://status.regulis.ai/incident/972355 Tue, 21 Jul 2026 17:30:00 -0000 https://status.regulis.ai/incident/972355#670cc93ccd48b3b94b90d5576a7c831aeebb354ab116589cdb0704768c818729 On July 21, 2026, our background document-processing service was unavailable from approximately 6:28 AM to 10:30 AM PDT. During this window, newly uploaded documents were not processed and some in-progress uploads did not complete. No customer data was lost — all previously stored documents and records remain intact. Our customer success team has reached out to every impacted customer, and affected documents have been reprocessed and/or resubmitted as needed, so everything should now be caught up. If you have any doubt about a specific upload, contact support and we'll confirm. Root cause: our document processor hit a volume-limits issue. We've increased those limits to resolve it, and service was fully restored at 10:30 AM PDT. We're sorry for the disruption. https://status.regulis.ai/incident/972355 Tue, 21 Jul 2026 13:28:00 -0000 https://status.regulis.ai/incident/972355#9ed79115b1c0d8c7fd9937b8c82204ce18002819ccf200989f3c0e95ecc2b4db Our technical team is investigating reports of delayed document processing.